shel777 User Terms and Conditions

1. Membership Eligibility

By registering and using shel777's services, you confirm that you meet all of the following eligibility requirements:

• You are at least 21 years old on the date of registration.
• You are registering in a personal capacity and not on behalf of any third party.
• Online gambling is lawful under the applicable laws in the area where you reside.
• You have not been declared bankrupt or are not currently in insolvency proceedings.
• You are not on any self-exclusion or prohibition list issued by any relevant regulatory body.

shel777 reserves the right to request proof of age or identity at any time. Failure to provide the requested documents within the specified period may result in temporary suspension or permanent closure of the account.

2. Account Registration and Management

Each individual is only permitted to hold one account at shel777. Multiple accounts held by the same individual are considered fraud and will result in the closure of all such accounts and the forfeiture of any winnings or balance.

When registering, you are required to provide true, accurate and complete information, including your full name as shown on your identity card (MyKad or passport), an active mobile phone number, and a valid email address. shel777 reserves the right to reject registrations without giving any reason.

You are fully responsible for all activity that takes place in your account. Your password should be chosen carefully and must not be shared with anyone. If you suspect that your account may have been accessed by an unauthorised party, please contact our customer support team immediately.

3. Deposits and Withdrawals

shel777 supports a variety of local payment methods for the convenience of Malaysian users, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies such as USDT, BTC and ETH.

The general conditions for all financial transactions are as follows:

• Minimum deposit: RM50 for all payment methods.
• Minimum withdrawal: RM100 for all withdrawal methods.
• Withdrawal processing time: Normally within 1 hour once verification is complete.
• All deposits must be made using a payment method registered in the same user's name.
• Withdrawals will only be processed to a verified account or e-wallet registered under the account holder's name.

shel777 reserves the right to request identity verification (KYC — Know Your Customer) before processing a first-time withdrawal or when any suspicious activity is detected. This process is part of our platform's standard security measures.

shel777 is not responsible for any delays caused by banks or third-party payment service providers. Should any payment-related issue arise, please contact our customer support team, which operates 24/7.

4. Bonus Terms and Conditions

shel777 offers various promotions to registered members. All bonuses are subject to wagering requirements stated specifically for each offer. The following general conditions apply to all bonuses:

Welcome Bonus: shel777 offers a 100% welcome bonus on the first deposit, up to a maximum of RM1,000. The wagering requirement is 10 times the bonus amount received before any winnings from that bonus can be withdrawn.

As a verified calculation example: if you deposit RM100, you will receive a RM100 bonus, making your balance RM200. The wagering requirement that must be met is RM100 × 10 = RM1,000. Second example: a deposit of RM2,200 will give a RM1,000 bonus (maximum cap), making the balance RM3,200, and the wagering requirement is RM1,000 × 10 = RM10,000.

• Bonuses may only be used for gameplay within the shel777 platform.
• Any attempt to abuse the bonus system or place opposing bets (arbitrage) to meet wagering requirements is prohibited.
• shel777 reserves the right to cancel bonuses and related winnings if there is evidence of abuse.
• Bonuses cannot be transferred between accounts and have no direct cash value.
• Bonus expiry dates will be stated in their respective promotions.

5. User Responsibilities and Prohibited Conduct

shel777 users are required to conduct themselves with courtesy and respect towards the platform and other users at all times. The following activities are strictly prohibited and may result in account closure without any prior warning:

• Using automation software, bots, or any third-party tools to play or manipulate games.
• Colluding with other players in live casino games or any multiplayer game to gain an unfair advantage.
• Making any public disclosure of technical vulnerabilities on the platform without first reporting them privately to shel777.
• Using funds derived from illegal activities to make deposits into a shel777 account.
• Providing false or misleading information during the registration or account verification process.
• Accessing the platform from regions where our services are unavailable or prohibited.

shel777 cooperates fully with the relevant authorities and will disclose account information when lawfully required.

6. Platform Security and Data Privacy

shel777 uses industry-standard data encryption technology to protect all users' personal and financial information. Our platform operates under international licensing that requires compliance with strict security protocols.

The collection and processing of your personal data is carried out in accordance with shel777's Privacy Policy, available on our Privacy Policy page. By using the shel777 platform, you agree to the processing of your personal data as described in that policy.

Information we collect includes registration details, transaction records, and platform usage data. This information is used to process your transactions, improve our services, and ensure compliance with regulatory requirements.

7. Account Closure and Suspension

Users may close their shel777 account at any time by contacting our customer support team via live chat or email. Any real money balance (excluding bonuses) remaining in the account at the time of closure will be processed for withdrawal once all required checks are completed.

shel777 reserves the right to suspend or close an account in the following circumstances:

• There is evidence or suspicion of fraud or platform abuse.
• The user has violated any provision of these Terms and Conditions.
• The user is found to hold multiple accounts.
• shel777 is directed by the relevant authorities to close the account.
• The user voluntarily requests self-exclusion as part of the responsible gambling programme.

In cases of account suspension due to a fraud investigation, shel777 reserves the right to hold the account balance until the investigation is concluded. shel777's decision in such matters is final.

8. Amendments to Terms and Applicable Law

shel777 reserves the right to amend, update, or revise these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this website. Users are advised to review this page periodically to ensure they are aware of the latest version.

Continued use of the shel777 platform after such amendments is considered acceptance of the revised terms. If you do not agree with any amendment, please stop using the platform and contact our customer support to close your account.

These Terms and Conditions and any disputes arising from them are subject to the jurisdiction in which shel777's international licence is issued. The parties agree to first attempt to resolve any dispute through negotiation before pursuing any legal action.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be narrowed or removed to the extent necessary, and the remaining provisions will continue in full force and effect.